Privacy Policy

  1. Introduction

We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your personal information when you visit or make a purchase from our website.

  1. Personal Information We Collect
  • Device Information: When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
  • Order Information: When you make a purchase or attempt to make a purchase through our website, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.
  1. How We Use Your Personal Information

We use the Order Information that we collect generally to fulfill any orders placed through the website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • Provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our website.

  1. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. We also use Google Analytics to help us understand how our customers use the website.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

  1. Your Rights

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

  1. Data Retention

When you place an order through the website, we will maintain your Order Information for our records unless you ask us to delete this information.

  1. Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

  1. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at privacy@pacificoptics.com or by mail using the details provided below:

Pacific Optics, 18 Taree Street Burleigh Heads QLD 4220.

Cookies Policy

  1. Introduction

Our website uses cookies to improve your browsing experience and to help us understand how you use our site. This Cookies Policy explains what cookies are, how we use them, and how you can manage them.

  1. What Are Cookies?

Cookies are small data files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the site owners.

  1. Types of Cookies We Use
  • Strictly Necessary Cookies: These cookies are essential for the website to function properly. They enable you to navigate the site and use its features.
  • Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit most often. This information is used to improve how the website works.
  • Targeting Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an ad and to help measure the effectiveness of advertising campaigns.
  1. Managing Cookies

You can manage your cookie preferences through your web browser settings. Most browsers allow you to refuse or accept cookies. However, please note that if you disable cookies, some features of our website may not function properly.

  1. Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

  1. Contact Us

If you have any questions about our use of cookies or this Cookies Policy, please contact us at privacy@pacificoptics.com.